Support

Need help with LocalPlug? Contact support with the email or phone number linked to your account, and include any order or shop details that help us find the issue.

Contact

What We Can Help With

  • Account access and profile issues.
  • Buyer orders, delivery or collection questions, checkout, and payment method labels.
  • Seller shop setup, public shop links, products, stock, location, and verification.
  • Order chat, reviews, safety concerns, and disputes.
  • Privacy questions and account deletion requests.

Account Deletion

You can request deletion from the dedicated deletion page. We may need to verify that the request belongs to the account owner before deleting account data.